Shoulder pain
Aching, stiffness, or limited movement in the shoulder can come from an injury, overuse, or a condition like frozen shoulder or rotator cuff irritation. This visit gets you a clinician's assessment and a plan to move more comfortably.
1:1 virtual visit with a clinician experienced in musculoskeletal health
Insurance accepted, with clear pricing per visit
A care plan built from your full health history
Visit options
We'll check any insurance and show you your options before you book.
Video Visit
$25
Est. or $100 w/o insurance
Most insurance accepted
Board-certified clinicians
No hidden fees
Available nationwide
What to expect from a shoulder pain visit
1
Share your health story
Tell us how the pain started and what movements make it worse.
2
Meet your clinician
Discuss possible causes and whether imaging is needed.
3
Get your care plan
Leave with a treatment plan or referral if needed.
4
Own your health
Follow up if pain continues or worsens.
All your care in one place. That’s the General Medicine difference.
We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.
Is a shoulder pain visit right for you?
Shoulder pain often responds well to the right treatment plan, especially when started early.
You have shoulder pain that's lasted more than a few days
Your range of motion has become limited
Pain is worse at night or when lying on that side
Pain is starting to affect your grip or ability to lift things
You're not sure if you need imaging or physical therapy
What our customers have to say
“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”
Emerald
“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”
Kaylee
“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”
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Frequently asked questions
What are common causes of shoulder pain?
Rotator cuff irritation, frozen shoulder, arthritis, and overuse injuries are among the most common causes — your clinician reviews your symptoms, movement pattern, and how the pain started to help narrow this down.
When does shoulder pain need urgent or in-person care?
Sudden, severe pain after an injury, visible deformity, or a complete inability to move the arm needs prompt in-person evaluation rather than a video visit. Numbness or weakness spreading down the arm is also worth a same-day check. Your clinician can help you decide over video whether this level of concern applies.
Will I need imaging?
An X-ray typically checks for bone spurs or arthritis, while an MRI is better for soft-tissue detail like a rotator cuff tear — your clinician will determine which, if either, fits your specific symptoms. Most shoulder pain improves with conservative treatment before imaging is even considered.
What can help shoulder pain at home?
Rest, ice or heat, and gentle stretching can help while you're being seen — your clinician can tailor recommendations to your specific symptoms. Avoiding overhead reaching and sleeping on your back can also ease strain on the joint. Avoiding heavy lifting during the initial recovery period also helps prevent re-injury.
What side effects are associated with shoulder pain treatments?
Oral anti-inflammatories can affect the stomach or kidneys with prolonged use; a subacromial corticosteroid injection carries its own small risk of tendon weakening with repeated use, which is why it's limited to a few per year.linician will review options that fit your history.