Acute injury
A recent sprain, strain, or minor injury needs a quick, accurate read on how serious it is and what to do next. This visit gets you a clinician's assessment and a plan, or a referral if you need in-person or imaging follow-up.
1:1 virtual visit with a clinician experienced in evaluating common injuries
Insurance accepted, with clear pricing per visit
A care plan built from your full health history
Visit options
We'll check any insurance and show you your options before you book.
Video Visit
$25
Est. or $100 w/o insurance
Chat Visit
$30
w/o insurance
Most insurance accepted
Board-certified clinicians
No hidden fees
Available nationwide
What to expect from an acute injury visit
1
Share your health story
Tell us what happened and what you're feeling now.
2
Meet your clinician
Discuss whether this needs in-person imaging or can be managed at home.
3
Get your care plan
Leave with a treatment plan, referral, or activity guidance.
4
Own your health
Follow up if symptoms don't improve as expected.
All your care in one place. That’s the General Medicine difference.
We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.
Is an acute injury visit right for you?
Many minor injuries can be assessed and managed without an ER or urgent care trip.
You've had a recent sprain, strain, or minor fall
You're not sure if you need an X-ray or imaging
You want guidance on rest, ice, and recovery timeline
You need documentation for work or activity restrictions
Pain or swelling hasn't improved after a few days of home care
What our customers have to say
“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”
Emerald
“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”
Kaylee
“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”
Nika
Get a real plan for your injury
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Frequently asked questions
What kinds of injuries can this visit assess?
Sprains, strains, minor falls, and similar soft-tissue injuries — your clinician will confirm what's appropriate for a video visit versus needing in-person imaging. Your clinician will review photos and your description of how the injury happened.
When does an injury need emergency or in-person care instead?
Visible deformity, inability to bear weight or move the area at all, or numbness needs prompt in-person evaluation rather than a video visit.
Will I need an X-ray?
Your clinician can help determine if imaging is needed based on how the injury happened, your symptoms, and exam findings, and will refer you if it's warranted. Most soft-tissue injuries improve with conservative treatment before imaging is needed.
How long does a typical sprain or strain take to heal?
This varies by severity and location — a mild sprain often improves within 1 to 2 weeks, while a more significant strain can take 4 to 6 weeks or longer. Your clinician will set expectations based on the severity of your specific injury.
What side effects are associated with injury treatments?
Over-the-counter pain relievers like acetaminophen or ibuprofen are generally well tolerated for short-term use; your clinician will flag anything specific to your health history. Your clinician will flag anything specific to your health history before recommending one.