
Tailbone cyst (pilonidal cyst)
A cyst near the tailbone, also called a pilonidal cyst, can range from a minor nuisance to a painful, infected abscess needing prompt attention. A visit with a clinician determines where things stand and guides next steps, whether that's medical management, drainage, or a referral for a procedure.
1:1 virtual visit with a clinician experienced in primary care and surgical referral
Insurance accepted, with clear pricing per visit
A care plan built from your full health history
Visit options
We'll check any insurance and show you your options before you book.
Video Visit
$25
Est. or $100 w/o insurance
Chat Visit
$30
w/o insurance
Most insurance accepted
Board-certified clinicians
No hidden fees
Available nationwide
What to expect from a tailbone cyst (pilonidal cyst) visit
1
Share your health story
Answer a few questions about your goals and concerns. We'll gather your full health history from past providers.
2
Meet your clinician
Pick a time that works for you. They'll review your history beforehand, so your visit can be used to listen and dig deeper.
3
Get your care plan
Leave with clear next steps and a personalized care plan. If you need medication, labs, or a specialist, your clinician handles the details.
4
Own your health
Track your progress, schedule follow-ups, and adjust care as your needs evolve.


Ongoing support, always available.
You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.
Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.
All your care in one place. That’s the General Medicine difference.
We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.


Reasons to book your pilonidal cyst visit
A painful or infected pilonidal cyst won't get better on its own. This visit assesses severity and determines whether drainage or further treatment is needed.
You have pain, swelling, or a lump near the top of your buttocks or tailbone
The area has become increasingly red, warm, or tender
You've noticed drainage or discharge from the cyst
You have a fever alongside the local symptoms
Sitting or certain activities has become painful because of the area
You've had this before and want to discuss how to prevent it from coming back
What our customers have to say
“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”
Emerald
“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”
Kaylee
“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”
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