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Video visit
Virtual visit

Video visit

Get virtual care for your medical concerns through a brief questionnaire and video consultation.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Video visit

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your video visit

A video visit puts you in front of a clinician who already knows your health history — without leaving home. It's faster, easier, and right for more conditions than you might think.

You have a concern that doesn't require a physical exam or lab work

You want to discuss symptoms, medications, or follow-up from a recent visit

You need a prescription refill or renewal and a quick check-in

You have a skin concern, rash, or visible symptom you can show on camera

Travel, work, or childcare makes getting to a clinic difficult right now

You want to connect with a clinician who has already reviewed your health history

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

What types of conditions can be treated through a video visit?

Many common conditions are well-suited for video visits — including acute illnesses (UTI, sinusitis, pink eye), chronic disease management (diabetes, hypertension, thyroid), mental health concerns, medication refills, dermatology, and follow-up care. Conditions requiring physical examination, lab work, or imaging are better managed in person.

How do I prepare for a video visit?

Have your medication list and pharmacy information ready. Be in a private, well-lit space with a reliable internet connection. Note your symptoms, their duration, and any relevant changes since your last visit. If your concern involves a visible symptom — a rash, wound, or skin change — good lighting and a steady camera will help your clinician assess it.

Is a video visit as effective as an in-person visit?

For appropriate conditions, evidence supports comparable outcomes between video and in-person care. The clinician at General Medicine reviews your full health history before your visit — so they arrive informed and can focus on your current concern rather than gathering background information from scratch.

Can prescriptions be sent to my pharmacy after a video visit?

Yes — clinicians can send prescriptions electronically to your pharmacy following a video visit. Controlled substances are subject to additional regulations that may require an in-person visit depending on state law and clinical circumstances.

What if my condition turns out to need in-person care?

If your clinician determines that your concern requires physical examination, lab work, imaging, or a procedure, they will guide you toward the appropriate next step — including referral or in-person follow-up. Video visits don't delay care; they help triage and direct it efficiently. Video Visit visit What to expect from a Video Visit visit
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