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Skin Dryness (Xerosis)
Virtual visit

Skin Dryness (Xerosis)

Get expert care for your Skin Dryness (Xerosis) by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Skin Dryness (Xerosis) visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your skin dryness visit

Dry skin that doesn't improve with moisturizer may have an underlying cause. This visit helps identify what's going on beneath the surface.

Your skin is persistently dry, flaky, or rough despite regular moisturizing

Dryness is causing itching, cracking, or discomfort

Symptoms are worse in winter or in dry environments

You've noticed changes in skin dryness alongside other symptoms like fatigue

You want to rule out thyroid disease or other systemic causes

You're looking for more effective prescription options

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

What causes chronically dry skin?

Dry skin results from impaired skin barrier function, reduced sebaceous gland activity, low humidity, hot water exposure, harsh soaps, and aging. Underlying conditions — hypothyroidism, diabetes, atopic dermatitis, and certain medications — can also cause or significantly worsen xerosis.

How do I choose the right moisturizer?

Ointments (petroleum-based) provide the most occlusive barrier and are best for severe dryness but feel greasy. Creams balance efficacy and cosmetic feel and work well for most people. Lotions are lighter but less effective for significant xerosis. Fragrance-free formulations reduce irritation risk.

When should dry skin be evaluated by a clinician?

Seek evaluation when dryness is severe, widespread, doesn't respond to consistent moisturizing, is accompanied by significant itching, redness, or cracking, or when it's new and unexplained — particularly in adults, where it can reflect an underlying systemic condition.

Does drinking more water improve dry skin?

Hydration supports overall health, but the evidence that drinking more water directly improves skin dryness is limited. Skin barrier function is more dependent on topical care and environmental factors than internal hydration in most people.

What side effects are associated with dry skin treatments?

Emollients and moisturizers are very well tolerated — fragrance sensitivity is the most common concern. Prescription urea or lactic acid creams may cause temporary stinging. If an underlying condition is identified and treated — such as hypothyroidism — treatment of that condition carries its own side effect profile. Skin Dryness (Xerosis) visit What to expect from a Skin Dryness (Xerosis) visit
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