General
Pink eye (conjunctivitis)
Virtual visit

Pink eye (conjunctivitis)

Get expert care for your pink eye (conjunctivitis) by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Pink Eye (Conjunctivitis) visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your pink eye visit

Red, irritated eyes can have different causes that need different treatments. This visit confirms the type and gets you on the right treatment right away.

One or both eyes are red, irritated, or producing discharge

Your eyelids are sticking together when you wake up

You wear contact lenses and your eyes have become red or uncomfortable

Symptoms started alongside a cold or upper respiratory infection

You're not sure if your pink eye is viral, bacterial, or allergic

Eye drops from the pharmacy haven't helped after a couple of days

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

How do I know if my pink eye is viral, bacterial, or allergic?

Viral conjunctivitis typically causes watery discharge, redness, and often follows a cold — highly contagious. Bacterial conjunctivitis produces thick, purulent discharge causing lids to stick together. Allergic conjunctivitis causes intense itching, watering, and bilateral redness without discharge — usually with other allergy symptoms.

Does pink eye always need antibiotic eye drops?

No — viral conjunctivitis, which is most common in adults, does not respond to antibiotics and typically resolves within 1–2 weeks. Antibiotic drops are appropriate for bacterial conjunctivitis or when the cause is uncertain in certain clinical contexts. Allergic conjunctivitis requires antihistamine or mast cell stabilizer drops.

How contagious is pink eye and how do I prevent spreading it?

Viral and bacterial conjunctivitis are highly contagious through direct contact and shared surfaces. Frequent handwashing, avoiding touching the eyes, not sharing towels or pillowcases, and — for bacterial cases — staying home until discharge resolves are key prevention measures.

When should I see a clinician for pink eye rather than managing it at home?

Seek evaluation for significant pain (beyond mild irritation), vision changes, severe redness, photophobia, contact lens wearers with symptoms, discharge in a newborn, or symptoms not improving within a week. These features suggest causes requiring specific treatment or further evaluation.

What side effects are associated with pink eye treatments?

Antibiotic eye drops may cause brief burning or stinging on instillation and rarely local allergic reactions. Antihistamine drops may cause mild dryness. OTC lubricating drops are very well tolerated. Topical steroids — used only when specifically prescribed — require monitoring due to risks in certain eye infections. Pink Eye (Conjunctivitis) visit What to expect from a Pink Eye (Conjunctivitis) visit
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