General
Dry Eyes
Virtual visit

Dry Eyes

Get expert care for your Dry Eyes by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Chat Visit

$30

w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Dry Eyes visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your dry eyes visit

Dry eyes that don't improve with OTC drops usually have an underlying cause. This visit helps identify what's driving it and find a treatment that actually works.

Your eyes feel dry, gritty, burning, or irritated throughout the day

OTC lubricating drops provide temporary relief but symptoms keep returning

Screen use makes your eye discomfort significantly worse

You wear contact lenses and dryness has made them increasingly uncomfortable

You're taking a medication that may be contributing to dry eyes

You want to explore prescription treatment options like Restasis or Xiidra

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

What causes dry eyes?

Dry eye disease results from insufficient tear production, excessive evaporation, or poor tear quality — often a combination. Contributing factors include aging, screen time (reduced blink rate), contact lens wear, medications (antihistamines, antidepressants, diuretics), autoimmune conditions like Sjögren's syndrome, and environmental factors.

Is dry eye a permanent condition?

Dry eye is often chronic but manageable. Addressing modifiable contributors — reducing screen time, optimizing the environment, reviewing medications — can improve symptoms significantly. Prescription treatments can produce sustained improvement, though most people require ongoing management rather than a cure.

How is dry eye different from eye allergies?

Dry eye causes burning, grittiness, and fluctuating vision — often worse with prolonged screen use or in dry environments. Eye allergies cause intense itching, watering, and redness — typically seasonal or exposure-triggered. The two can coexist, and itching is the most distinguishing symptom favoring allergies.

When should I see a clinician about dry eyes rather than using OTC drops?

Seek evaluation when OTC lubricating drops don't provide sufficient relief, when vision is affected, when symptoms are interfering with daily activities or contact lens wear, or when dry eyes are associated with other systemic symptoms suggesting an autoimmune cause.

What side effects are associated with dry eye treatments?

OTC lubricating drops are very well tolerated — preservative-free formulations are preferred for frequent use. Prescription cyclosporine (Restasis) and lifitegrast (Xiidra) may cause transient burning and stinging on instillation. Punctal plugs are safe; rare migration or irritation is possible. Dry Eyes visit What to expect from a Dry Eyes visit
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