General
Carpal Tunnel Syndrome
Virtual visit

Carpal Tunnel Syndrome

Get expert care for your carpal tunnel syndrome by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Carpal Tunnel Syndrome visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your carpal tunnel syndrome visit

Numbness and tingling in your hands at night is often carpal tunnel — and very treatable. This visit confirms what's going on and builds a plan before permanent nerve damage becomes a risk.

You have numbness or tingling in your thumb, index, or middle fingers — especially at night

Shaking your hand out temporarily relieves the tingling

Grip strength has decreased or you're dropping things more than usual

Symptoms wake you up from sleep and are getting more frequent

You work with your hands or use a computer for long periods and symptoms are worsening

You want to know whether a wrist splint, injection, or surgery consultation is the right next step

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

What is carpal tunnel syndrome and what causes it?

Carpal tunnel syndrome (CTS) results from compression of the median nerve as it passes through the carpal tunnel in the wrist — causing numbness, tingling, and weakness in the thumb, index, middle, and radial half of the ring finger. Contributing factors include repetitive hand use, wrist anatomy, pregnancy, thyroid disease, and diabetes.

How is carpal tunnel syndrome diagnosed?

Diagnosis is primarily clinical — based on characteristic symptom distribution, positive Phalen's and Tinel's signs on exam, and symptom pattern (worse at night, with phone use, or driving). Nerve conduction studies confirm the diagnosis and quantify severity when clinical assessment is unclear or surgery is being considered.

Can carpal tunnel syndrome improve without surgery?

Yes — many cases improve significantly with conservative treatment. Nighttime wrist splinting in neutral position is the most evidence-supported non-surgical intervention. Corticosteroid injection provides medium-term relief. Activity modification, physical therapy, and treating underlying conditions (hypothyroidism, diabetes) also contribute.

When is surgery recommended for carpal tunnel syndrome?

Surgery is recommended when conservative treatment has failed after 2–7 weeks, when severe or progressive symptoms are present, or when significant thenar muscle weakness (thumb base muscle wasting) indicates risk of permanent nerve damage. Carpal tunnel release has a high success rate and short recovery time.

What side effects are associated with carpal tunnel treatments?

Wrist splints are very safe — occasional skin irritation from straps. Corticosteroid injections may cause temporary pain flare, skin thinning, and tendon weakening with repeated injections. Surgical release carries risks of infection, scar tenderness, and incomplete relief — serious complications including nerve or tendon injury are uncommon. Carpal Tunnel Syndrome visit What to expect from a Carpal Tunnel Syndrome visit
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