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Burn/Scald
Virtual visit

Burn/Scald

Get expert care for your Burn/Scald by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Chat Visit

$30

w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from a Burn/Scald visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your burn visit

Burns that blister, are large, or involve sensitive areas need proper clinical assessment. This visit determines the severity and makes sure healing happens the right way.

You have a burn that has blistered or looks raw and wet

The burn covers a large area or involves your face, hands, feet, or genitals

You're not sure how serious the burn is or how to care for it properly

The burn area is showing signs of infection — increasing pain, redness, or discharge

A child received a burn and you want it properly evaluated

You want guidance on wound care and how to minimize scarring

What our customers have to say

“I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.”

Emerald

“My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.”

Kaylee

“I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.”

Nika

Get the care you need, without the wait.

Frequently Asked Questions

How do I know how serious a burn is?

First-degree burns affect only the outer skin layer — causing redness and pain, healing in days. Second-degree burns involve the dermis — causing blisters, significant pain, and taking 2–3 weeks to heal. Third-degree burns destroy all skin layers — often painless due to nerve damage — and always require specialist care.

When does a burn require emergency evaluation?

Seek emergency care for burns covering more than 10% of body surface area, any third-degree burn, burns to the face, hands, feet, genitals, or major joints, circumferential burns, inhalation injury, chemical or electrical burns, and any burn in a child under 5 or adult over 60.

How do I treat a minor burn at home?

Cool the burn with cool (not cold or icy) running water for at least 10–20 minutes immediately after injury. Do not apply butter, toothpaste, or ice. After cooling, cover with a non-stick sterile dressing. Leave blisters intact — they protect the healing tissue beneath. OTC pain relievers manage discomfort.

Should I be concerned about infection in a burn wound?

Yes — burns are at significant infection risk. Signs of infection include increasing pain, swelling, purulent discharge, foul odor, fever, or red streaking around the wound. Any burn showing these signs requires clinical evaluation. Proper wound care and dressing changes significantly reduce infection risk.

What side effects are associated with burn treatments?

Topical silver sulfadiazine cream (commonly used for burns) may cause transient skin discoloration and — rarely — allergic reactions; it has largely been replaced by newer dressings in many settings. Pain management with NSAIDs or acetaminophen is safe at recommended doses. Surgical debridement and grafting carry standard procedural risks. Burn/Scald visit What to expect from a Burn/Scald visit
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