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Acne
Virtual visit

Acne

Get expert care for your acne by completing a brief questionnaire and video consult with our medical team.

Licensed providers in all 50 states

Expert-guided, evidence-based treatments

Skip the trip to the doctor's office

Visit options

We'll check any insurance and show you your options before you book.

Video Visit

$25

Est. or $100 w/o insurance

Chat Visit

$30

w/o insurance

Most insurance accepted

Board-certified

No hidden fees

Available nationwide

What to expect from an Acne visit

1

Share your health story

Answer a few questions about your goals and concerns. And, we'll gather your full health history from past providers.

2

Meet your clinician

Pick a time that works for you to speak with a licensed clinician. They'll review your health story beforehand, so your visit can be used to listen and dig deeper.

3

Get your care plan

Leave with clear next steps and a personalized care plan. If you need medication, labs, or to see a specialist, your clinician will take care of the details for you.

4

Own your health

Track your progress, schedule follow-ups, and adjust care as your needs evolve. Your care team and General AI is only a few taps away.

Virtual visit with clinician

Ongoing support, always available.

You’ll be supported by experienced clinicians who care for a wide range of health needs, from everyday concerns to more complex conditions.

Our clinicians track your progress over time and adjust your care as needed. If medication is prescribed, we’ll manage dosing and monitor for side effects. If lab testing is recommended, we review results and refine your plan accordingly. You’re never left to navigate care on your own.

All your care in one place. That’s the General Medicine difference.

We help you understand your options, connect you to the right clinicians, manage prescriptions, coordinate any needed evaluations, and keep an eye on your overall health along the way. It’s comprehensive care that looks at the full picture — your goals, your history, your lifestyle — and makes it simple to move forward with confidence.

Your care plan
Clinician

Reasons to book your acne visit

Acne that keeps coming back isn't just a skin issue. This visit helps find the right treatment for the type of acne you're actually dealing with.

OTC products haven't cleared your skin after several months

You're breaking out as an adult and it's gotten worse recently

You have painful cysts or nodules, not just surface-level pimples

Acne is affecting your confidence or leaving scars

You're interested in prescription options including retinoids or antibiotics

You want to know if hormones are playing a role in your breakouts

What our customers have to say

I feel like I’m finally on the right path to improving my health with the right support now! It’s so refreshing and reassuring.

Emerald

My experience with General Medicine was amazing. The understanding and care that was taken to figure out what is exactly going on with me. I feel like a weight has been lifted off of me.

Kaylee

I couldn’t be happier with my experience with General Medicine! They are fast, responsive, kind and knowledgeable. It is much easier, more affordable and faster.

Nika

Get the care you need, without the wait.

Frequently Asked Questions

What causes acne and why does it sometimes persist into adulthood?

Acne results from excess sebum production, follicle clogging, bacterial colonization, and inflammation. In adults — particularly women — hormonal fluctuations related to the menstrual cycle, PCOS, or stress are common drivers, which is why adult acne often requires a different treatment approach than teenage acne.

When should I move beyond OTC products to prescription treatment?

When OTC benzoyl peroxide or salicylic acid products haven't produced meaningful improvement after 8–12 weeks, when acne is moderate to severe, when it involves the chest or back, or when it's causing scarring — prescription treatment should be discussed with a clinician.

Is Accutane (isotretinoin) only for severe acne?

Isotretinoin is most commonly used for severe nodular or cystic acne, but it may also be appropriate for moderate acne that has not responded to multiple antibiotic and topical treatment courses, or when acne is causing significant scarring or psychological distress.

How long does acne treatment take to work?

Most topical treatments show initial improvement at 6–8 weeks, with full effect at 3–4 months. Antibiotics act faster but are limited to shorter courses to minimize resistance. Isotretinoin typically produces sustained remission after a single 4–6 month course.

What side effects are associated with acne treatments?

Topical retinoids commonly cause initial dryness and peeling. Antibiotics carry resistance and GI side effect concerns with prolonged use. Isotretinoin requires iPLEDGE enrollment due to teratogenicity and monitoring for mood changes, lipid levels, and liver function. Acne visit What to expect from a Acne visit
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